The second-hand marketplace Shoppers Share Frustration About Size Updates
Shoppers are voicing their frustration due to a modification that led to items being listed as the wrong size.
This online marketplace has revised its size classifications for women's and children's garments failing to inform every member regarding the update.
Social Media Reaction
Countless users and merchants have taken to social media stating that platform listings now display a different size category versus the original listing as a result of the reclassification.
The platform stated the revised method more closely matches similar services.
It has advised users to check their listings and adjust the sizing manually if necessary, causing user dissatisfaction.
Measurement Approach Changes
Previously, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement used to be a 12 but now shows as UK 16-18.
Shopper Stories
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, located in Scotland, stated items she posted featuring size 14 markings were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Manual Updates
Charlotte Lunn, located in England, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential for me since losing part of my income," she stated.
Service Background
The service features exceeding 100 million members, with 18 million British users.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: earlier, the platform withdrew an update regarding delivery choices due to shopper criticism.
